Writing Good Questions for my Questionnaire AS91263

By Anonymous -
Use open-ended questions to avoid influencing response and unsure of how you want them to respond 

Three things to consider when writing questions...
  • Be short questions
  • Keep language simple
  • Use certain time periods instead of 'in general'
  • One idea per question
  • Use positive terms
  • Let respondents know when multiple choice
  • Word Neutrally
Three things to consider when writing questions...
When I was designing my survey I needed to consider using both open-ended and closed questions. When writing closed questions make sure to include everyone and that everyone can answer them. Do not overlap numeric categories. The order of answer categories can influence how people respond to closed questions. When using open-ended questions I need to consider even small wording differences can substantially affect the answers people provide, to ask questions that are clear and specific, to use simple and concrete language, these will be more easily understood, to only ask only one question at a time and consider whether certain words may be viewed as biased or potentially offensive to some respondents.

My objectives are to find out the kinds of people who visited this website. Demographics like age, ethnicity, gender, reason or purpose for interest, connection to cause. 

The next objective is to find out satisfaction with the website. Through using a Likert scale rating I can see how they feel and then I proceed to ask why they feel so happy/poor about it. Did you achieve what you wanted with this website?


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